• Get Help On GE Lights And Trees 

For questions relating to product assembly and troubleshooting customers can also contact us at our toll free number 1.877.398.7337.*

• Use the "Get Help On GE Lights And Trees" section to ask questions and make comments about GE Light and Trees.
  
  
• Use the "Get Help On All Other Products" to ask questions and make comments about all your other Santa's Best products.

Retailers interested in learning more about the Santa's Best line can email the attached form. One of our qualified sales associates will be happy to work with you to tailor a program that meets your specific needs.

Santa's Best
1133 S. 16th Street
Manitowoc, WI 54220
CustServ@santasbest.com

* Before calling please have the following information available so we may promptly assist you.

Trees

• Tree Name - example (Noble, Monterey, Natural Fir etc...)
• Tree Height
• Tree Model/Style Number
• UPC Bar Code on retail packaging
• Year Tree was purchased
• What is the color of the bulbs on the tree?
• Any brand name on the box
• Which Row is not lighting properly?
• What troubleshooting you have already attempted?

Lights

• The plug markings - all current GE lights have plug markings. They are located on the bladed plug. The markings are located on the opposite side of the fuse holder. The marking is physically located on the actual plug. It will have the GE logo on it. It will also have two letters and two numbers below the logo. We must have that information to assist you.
• UPC Bar Code on retail packaging
• What color(s) are the light bulbs in the set?
• Brand name of lights
• How many bulbs are on the set?
• How long the set has been in use?
• Where the set was purchased?
• How many sets are hooked together?
• What troubleshooting have you already attempted?